We are aware that some customers may have recently received multiple invoices marked as “Unpaid.” This was caused by a system glitch. Please rest assured that:
You do not have any outstanding invoices to pay.
Your cards were not charged for these duplicate invoices.
You may simply cancel any of the invoices that appeared on your account due to this error. If you are unable to cancel them yourself, please submit a support ticket and our team will remove them from your account immediately.
We sincerely apologise for any confusion this may have caused and appreciate your understanding as we resolved the issue.
